Welcome To Blueberry Support

Exceptional Outsourced Application Support

Let your team focus on core activities whilst our specialists support you with quality customer support, testing and training.

Outsourced Application Support

At Blueberry Support we provide bespoke application support services tailored to meet the unique needs of your application and its users. When your customers need assistance, we’re here to help so you can focus on continuing to innovate and grow your business.

We act as an extension of your team, providing professional, friendly support that aligns with your company’s culture, and vision, ensuring your customers feel supported. We dive deep into your application to understand its features, functionality, and quirks, ensuring our support, testing or training is always accurate, timely, and effective.

Don’t let support be an afterthought, let it be a competitive advantage. With our bespoke services, your customers get the help they need, and your team gets to focus on delivering the next big breakthrough, confident that your customers are in safe hands.

Your Application. Our Support Expertise. The Perfect Partnership.

Blueberry Support Application Support

Our Services

We can support your business in many different ways including:
Blueberry Support Services

Level 1 Support

The initial point of contact for users experiencing issues or needing assistance.

Blueberry Support Services

Level 2 Support

In-depth specialised technical expertise to address more complex technical problems.

Blueberry Support Services

Testing

Test plans carefully created with your input, then executed and updated as needed to ensure accuracy and reliability.

Blueberry Support Services

Training

Training packages designed and delivered to meet yours and your customers exact needs.

Why Choose Blueberry Support?

Outsourcing application support can offer several advantages for businesses

Support via email and telephone

Calls are logged via tracking system to allow analysis

Small support team provides familiarity to users

Disability confident committed employer​

DSPT compliant

All team members are DBS checked

Cyber Essentials certified

No tech jargon used

About Us

For over 20 years, we have specialised in providing outstanding application support, primarily in the education sector. Our reputation for exceptional service stems from our ability to not only resolve complex technical issues but also explain them in a clear, user-friendly way to non-technical end users. We pride ourselves on going above and beyond to support our customers.

As proud partners of Blueberry Consultants, we maintain a close relationship with their development teams. This collaboration enables us to resolve issues swiftly and effectively, ensuring seamless and reliable support for your applications.

Our mission is to be a trusted partner for application providers, offering exceptional customer support, comprehensive training, and rigorous application testing services.

Blueberry Support Office

Client Testimonials

Read the positive comments our customers say about us:
Thank you for all of your support with Syndesi testing. I will definitely keep you in mind for any future support needed on Syndesi or any other systems.
Managing Director, RTITB
Thank you for this morning's course. As always so thorough and easy to follow.
Headteacher, Bodnant Community School
I would like to thank you for the service we have received over the years. The communication and support we receive from the team is always fantastic.
Headteacher, Ysgol Gymraeg Rhydaman